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the changing role of secretary and its implication on productivity (a case study of alvan ikoku college of education owerri)

THE CHANGING ROLE OF SECRETARY AND ITS IMPLICATION ON PRODUCTIVITY (A CASE STUDY OF ALVAN IKOKU COLLEGE OF EDUCATION OWERRI)

TABLE OF CONTENT

Title page                                                                   i

Approved page                                                       ii

Dedication                                                             iii

Acknowledgement                                                  iv

Abstract                                                                v

Table of content                                                     vi

 

CHAPTER ONE

1.0  INTRODUCTION                                               1

1.1  Background of the study                                   1

1.2  Statement of the problem                                     5

1.3  Significance of the study                                       7

1.4  Objective of the study                                           8

1.5  Scope of the study                                                9

1.6  Research questions                                               9

1.7  Definition of terms                                               10

 

CHAPTER TWO

2.0  REVIEW OF RELATED LITERATURE                     13

2.1  Introduction                                                         13

 

2.9  Summary of literature.                                           52

CHAPTER THREE

3.0  RESEARCH DESIGN AND METHODOLOGY           55

3.1  Design of study                                                     55

3.2  Area of study                                                        55

3.4  Population                                                            55

3.4  Sample size                                                          55

3.5  Questionnaire                                                       56

3.6  Personal interview                                                 56

3.7  Observation                                                          56

3.8  Validation of the instrument                                   57

3.9  Administration of the instrument                             57

3.10 Data analysis technique                                          58

CHAPTER FOUR

4.0  Data presentation and analysis                               59

4.1  Presentation of data                                               59

4.3  Data analysis                                                         59

4.4  Research questions                                                59

CHAPTER FIVE

5.0 FINDINGS, RECOMMENDATIONS AND CONCLUSIONS

5.1  Findings                                                               66

5.2  Recommendations                                                 67

5.3  Conclusions                                                           69

5.4  Areas of further studies                                          70

5.5  References                                                            71

5.6  Appendix                                                               73

5.7  Questionnaire                                                        74

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